Housekeeping Attendant

Responsibilities:
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
• Makes monthly closing of Laundry expenses and provision of same
• Provide excellent guest service
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
• Replaces (a) Laundry Attendant in case of holidays, days off or absences
• Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Check the uniforms and send for c leaning and / or repair
• Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
• Makes daily guest clothing release of guests that use the laundry service
• Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
• Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering)
• Control makes monthly Lost and Found and donations