Customer Care Graduate Trainee

Responsibilities:

• Gathering as much information on the company and participating in on-the-job training wherever possible.
• Participating in meetings, workshops, and team-building events.
• Taking notes on experiences and keeping a log of things learned.
• Compiling reports and making presentations to other staff members.
• Analyzing existing systems and offering new ideas for improvement.
• Bringing positive energy into the company, and forming lasting professional relationships with staff.
• Conducting research and assisting the Manager or Supervisor wherever possible.
• Completing fieldwork or visiting different work sites when required.
• Upholding the good name of the company at all times.
• Writing a test or submitting to some other form of evaluation at the end of the graduate program.