Credit Controller

RESPONSIBILITIES

• Process credit applications from new customers

• Contact customers regarding overdue accounts and determine reasons for non-payment

• Issue payment commitment letters

• Conduct trade and bank reference checks

• Establish credit limits based on credit criteria

• Maintain records of credit reviews and document reasons for credit limits granted

• Monitor credit usage by existing customers

• Monitor financial and credit condition of customers

• Review existing credit limits at regular intervals

• Provide credit information to third parties upon request

• Issue credit hold notifications

• Issue dunning letters to overdue accounts

• Recommend that accounts be shifted to a collection agency

• Process small claims court complaints

• Recommend bad debt write-offs

• Maintain accurate records about interactions with customers

• Streamlining and framing internal processes