وظائف Call Center Team Leader في الشارقة

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintainin المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: Supervising employees, assigning duties, and creating a shift schedule. Monitoring team performance and ensuring duties are performed efficiently. Reporting any issues that arise during the shift to management. Managing employee requests and transgressions. E المزيد...

Responsibilities: Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Ass المزيد...

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the المزيد...

Responsibilities: Purchasing and maintaining vehicles for deliveries. Deciding whether to lease or buy vehicles. Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict المزيد...

Responsibilities: Overseeing staff members and ensuring the accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection المزيد...

Responsibilities: Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentorin المزيد...

Responsibilities: Recruiting, training, and managing food service employees. Scheduling employee work hours to ensure that all shifts are adequately covered. Completing payroll and maintaining employment records. Ensuring that customers are served quality food in a timely manne المزيد...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar المزيد...

Ensure teams compliance with company policies Manage the team’s operation within budget Ensure processes are followed according to defined global processes. Understand and be updated on teams’ systems Ensure emergency/contingency/crisis* recovery plans are in place a المزيد...

Responsibilities: Fostering a professional working environment. Inspecting and repairing electrical and plumbing services. Managing janitorial duties. Ensuring adequate catering and vending services. Undertaking building and grounds maintenance. Ensuring facilities are always المزيد...